Frontier is made by Frontier Freight House. You can delete an account you created in the Frontier app or on the web at any time.
1. Sign in to Frontier.
2. Drivers: open Me, scroll to the bottom, press Delete my account. Office users: open Settings → General → Delete my account.
3. Type DELETE and press the button. Your account is deleted right away.
Email us from the address on the account and we will delete it for you within 30 days, after confirming it is you.
Email support@frontierfreighthouse.comYour login, your name and email, your Passport (the documents and photos you keep in Me, and your road records), your notifications, your document shares, and your support tickets.
If you worked for a carrier through Frontier, that carrier's business records stay in the carrier's account: the loads you ran, the settlements you were paid on, the paperwork you sent them for a load, and any accident, inspection or breakdown you reported to them. Those are the carrier's records and tax and safety rules require them to keep them; they keep your name on those records, the way a paper file would. No other person's data is affected by your deletion.
A company always keeps an owner, so its only owner takes one of two doors first. Hand it to someone: Settings → Team & pay, open the person, Make an owner. Or close the company: Settings → General → Close this company, which cancels its subscription that day and keeps its records unreachable under the company's name. Canceling stops future renewals; it does not refund the current period, and an invoice already issued stays due. Then delete your login as above.
Frontier Freight House · support@frontierfreighthouse.com · Privacy · Terms